Freightserve recruitment are looking for a Air/Sea Operations Co-ordinator for a niche sector Heathrow based Freight company based in Slough area.

This role will be an integral part of our freight logistics team. Responsible for aspects of air & sea freight exports and imports and help to develop our in house freight forwarding department.

Key Duties and Responsibilities

• Coordinate and manage the full cycle of export and import shipments across multiple transport modes (air, sea).
• Completing MAWB & HAWB’s
• Negotiate rates with carriers and suppliers, ensuring the best possible prices and service levels.
• Provide accurate quotations and pricing for shipments.
• Organise and arrange collections and deliveries
• Handle all necessary documentation for customs clearance, compliance, and shipment tracking.
• Liaise with clients, carriers, and overseas agents to ensure smooth and timely delivery of goods.
• Arranging A-Z of export shipments globally
• Creating job file on in house system, keeping accurate and detailed records
• Develop effective relationships with customers and suppliers for an effective and efficient service and communicating with clients regarding their shipment progress
• Sending proof of exports/imports to clients
• Support and cover import processes
• Communicating with sales and operations team throughout the day
• Provide administration assistance to team
• Provide assistance throughout the business as and when required
• Answering phones

Experience/Skills required

• 2+ years of experience in multimodal freight forwarding, with a focus on both export and imports
• Strong understanding of customs procedures and international shipping regulations.
• Excellent communication and negotiation skills.
• Ability to manage multiple shipments and deadlines simultaneously.
• Operational and sales (business development) experience is an advantage
• Excellent attention to detail and high level of accuracy
• ASM Sequioa and CDS knowledge

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.