Job Title: Centre Administrator
Salary: £25,000
Location: Portsmouth
Purpose:
Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organized environment.
Key Responsibilities:
* Act as front-of-house, greeting participants and visitors while ensuring security protocols.
* Manage participant and guest bookings, referrals, and Hub communications.
* Oversee petty cash reimbursements and compliance processes.
* Collect and analyse participant feedback to improve services.
* Monitor CCTV and restricted area access.
* Order and maintain supplies, including course materials and consumables.
* Ensure Hub compliance with health & safety, safeguarding, and operational guidelines.
Requirements:
Essential:
* Minimum of 5 GCSEs or equivalent.
* Experience in a customer-facing role.
* Strong administrative and IT skills, including Microsoft Office.
* Excellent interpersonal and communication abilities.
* Ability to multitask, work independently, and manage priorities.
* Commitment to safeguarding, equality, and social inclusion.
* Basic DBS check required.
Desirable:
* Previous administrative experience.
* Understanding of restorative justice and rehabilitative approaches.
This role requires a proactive, organized, and customer-focused individual who can maintain a welcoming and efficient Hub environment