• £34,000 plus commission
• East London
• Full time

Job Description: Property ManagerSeeking a Property Manager with preferable skills in using FixFlow and Reapit software. The ideal candidate will be IT/computer literate and possess a strong background in property management.Professional Move-In Service:

• Complete any items or works highlighted by a pre-tenancy inspection.
• Assist with the utility switch provider.
• Send welcome emails, provide property information, and make a welcome phone call.

Maintenance:

• Report all maintenance issues, raise work orders, and schedule and complete tasks using FixFlow.
• Discuss all works with landlords and secure funds in advance prior to booking.
• Liaise with contractors and expedite work completion.
• Ensure tenants are regularly updated.
• Submit insurance claims.

Bills & Demands:

• Handle utility and council tax companies and pay bills on behalf of landlords when necessary.
• Pay service charges and ground rent; deal with block management for account queries and block issues.

Certification:

• Monitor each property’s certification expiry, raise work orders, and liaise with contractors to ensure renewals such as GSC, EPC, EICR, and additional or selective licenses.

Property Inspections:

• Book and conduct property inspections (minimum of one per property per annum).
• Compile inspection reports, make maintenance recommendations, and send reports to the landlord within 48 hours of the inspection.

Check-Outs & Deposit Returns:

• Prepare the landlord, tenant, and inventory clerk for check-out.
• Receive the check-out report and cost damages and dilapidations.
• Negotiate between landlord and tenant for the return of the deposit.

Administrative:

• Ensure excellent and comprehensive file notes are kept at all times on Reapit.
• Keep your team and the lettings office up to date as required.
• Follow company procedures at all times.
• Assist the Head of Property Management with administrative duties and issues, and handle any other tasks assigned.
• Support colleagues when required.

Customer Service:

• Offer excellent customer service at all times to all parties.

If you meet the above criteria and are looking for a challenging yet rewarding role in property management, we would love to hear from you.