Created in 2017, The Ned originated in the former Midland Bank headquarters in London, designed by Sir Edwin ‘Ned’ Lutyens in 1924. The space includes private members’ club Ned’s Club and a private events floor, alongside ten restaurants and 250 bedrooms which are available to the public.

The Ned and Ned’s Club expanded in 2022 to include The Ned NoMad in New York and The Ned Doha. Each property is slightly different depending on its location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work and have a good time. In late 2024, Ned’s Club Washington DC is set to open its first standalone club, exclusive to members.

What’s the role?

Communications Director at The Ned City of London.

Where will you be working?

Our Communications team are the essence of our brand; owning and developing our external presence across multiple channels and always on the lookout for innovative ways to increase our perception in the market.

Where’s the office?

We’re in the beautiful old Midland Bank building in the City of London (there isn’t a nicer building in the city, but we’re biased). We’re five days a week in the office, as we’re very relationship-focussed and it’s just not the same on a screen.

Reporting to our Group Managing Director:

• You’ll be an integral contributor to the overall strategic development of the business, as a director in our Executive Committee
• You’ll lead a team of four (PR/Communications, Graphic Design, Digital Marketing) to evolve, define, and implement the communications strategy for The Ned City of London
• Managing our brand’s reputation during a period of scale and international growth, you’ll work in partnership with colleagues across our properties in North America, the Middle East, and new locations as they are established
• A key part of your role is working closely with the senior management team to support acquisition and retention of members, customers, and corporate clients
• You will work in tandem with our Commercial Partnerships colleagues to deliver compelling messages that generate reservations (rooms, food and beverage, private events, and spa)
• You’ll deliver an earned media communications plan to support and drive The Ned’s strategic business objectives
• Coaching and partnering the rest of our business, you’ll educate managers on the impact and value communications activities have had to achieving business goals
• Storytelling is one of your top skills and you’ll finesse and deliver The Ned story
• Utilising your book of media contacts, you’ll deliver elevated media relations to enhance our brand reputation, and build relationships with influential media and industry stakeholders to educate them on The Ned proposition
• You’ll build productive working relationships across the business (specifically digital, content, and membership teams) to learn and build integrated, consistent comms plans
• Work closely with the Soho House & Co. communications team to maximise all resources and talent across the group
• Protecting the brand, you’ll manage the reputation of The Ned by identifying and mitigating issues quickly and effectively

What would we like you to bring to The Ned?

• An exceptional leader of people, always getting the highest level of performance from your team
• Well-connected across a range of hospitality, social, and media communities and networks, being on top of all current lifestyle trends
• Highly adaptable and able to change direction quickly, if required
• A great track record of implementing successful communications campaigns to build reputation and launch new products for lifestyle brands
• You’re a highly imaginative thinker, used to delivering earned-media results through creative storytelling
• An expert in all things lifestyle, you’ll have strong experience of either travel, leisure, or hospitality
• Although this role is focussed on London and the UK, you’ll have a global outlook and there is scope for this role to develop into multi-regional as our brand expands

What can The Ned give you?

• Salary range of £90,000 - £100,000, subject to experience
• Every house membership to Soho House and membership of Ned’s Club
• Wellbeing and health benefits to keep you in top shape, including private medical and dental insurance (family cover)
• 6% company pension contributions and 3 x salary life assurance
• 25 days holiday per year
• Complimentary meals in our amazing team restaurant, Neddy’s
• Discounted rates at The Ned’s around the world for staying and eating – because we want you to experience our products (and some for your friends and family too)
• A range of exclusive discounts and incentives through Benefit Bank, our exclusive platform

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.