Company Description The National Army Museum welcomes visitors to learn about the Battle of Waterloo and all that being a soldier entails. The museum has fascinating military artefacts in contemporary light-filled spaces, with spectacular views of Sir John Soane’s Grade II listed stables and the Royal Chelsea Hospital.
Job Description Searycs @ National Army Museum is looking for a Hospitality superstar to join the team, this will be someone that supports in all areas of hospitality and catering and can be adaptable to working across a number of different areas of our business.
As an Hospitality Assistant you would be working closely with the Hospitality Supervisor/ Manager supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks to our guests.
Searcys Hospitality Assistant will build strong relationships with the on - site clients, visitors and guests understanding how to execute seamless service, continuous quality and always with a human touch.
Job Type: 10 Hours contract
Hourly Rate: £12.00
Key Responsibilities:
- Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
- Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with the highest level of service with maximum speed, efficiency and always with a smile.
- To work on licenced bars serving alcoholic beverages
- To be able to use coffee machines
- Assist with the ordering and deliveries as required
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
- Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
- Ensuring hospitality rooms are left clean and tidy
Qualifications - Minimum 1 years experience in people management
- Excellent communication skills, internally and externally.
- Supportive team player.
- Ability to work under pressure.
- Takes the initiative
- To provide excellent customer service.
- The ability to work autonomously or within in a team.
- Being able to adapt to different working conditions
- Always having a positive attitude
- To be able to solve any customer service-related problem.
Additional Information As an Hospitality Assistant you will benefit from the following:
- 50% discount across Searcys venues
- Enrolment into the Searcys enhanced pension scheme
- Up to 33 days annual leave
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
Searcys is the longest-running independent catering company in Britain, and this year has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.
Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.
