Customer Service/Workshop Assistant

Redhill

FULL TIME, permanent

Hours:

The business is open from #removed# Monday to Friday and #removed# on a Saturday. You will be required to work one in four Saturday’s mornings.

Salary: £28000 - £30000pa

Driving Licence is Essential

This is an exciting opportunity for a vibrant, dynamic individual who has the ability to multi-task and work in a busy team environment. You must be IT confident, have exceptional communication skills, be welcoming, friendly and thrive in a fast paced work environment.

Personality and attitude are very important! This role would suit someone who likes the busyness of an office, has excellent customer service skills, can multi-task and isn't afraid to be hands on, assiting around the workshop/court yard (not in a mechanical capacity).

Job role includes the following.

· Meeting and greeting customers, suppliers, assessors and other third parties.

· Entering new information onto the management system and contacting customers to coordinate various appointment.

· Managing all incoming phone calls and directing them to the right department.

· Managing email traffic that comes into the generic email address, making sure it is directed to the right person and or department.

· General administration

· Liaising between customers, other departments and third parties to ensure efficiency

· Be willing to multi task and willing to help out colleagues when workload’s dictate that it is necessary.

· Assisting workshop Technicians by ensuring all areas are kept clean and tidy

. Stock check

.Moving vehicles on site

Benefits include:

· 23 days holiday plus bank holidays

· Excellent social events throughout the year

· Pension scheme

· Company bonus scheme (up to £6000pa)