Transport Administrator Job Overview

A well-established, family-owned transport and logistics company based in Portsmouth is currently seeking a Network Coordinator / Transport Administrator to join their growing Pallet Network Team. This is a fantastic opportunity for an experienced transport office professional to work in a fast-paced and supportive environment where no two days are the same.

The successful candidate will play a key role in ensuring the smooth coordination of the pallet network operations, working closely with drivers, depots, and internal teams to maintain service excellence.

Key Responsibilities

Act as a central point of contact for customers, depots, and drivers via phone and email
Efficiently book and manage jobs using bespoke transport software
Resolve transport-related queries and issues in a timely manner
Coordinate delivery and collection schedules using routing systems and direct communication with drivers
Maintain accurate records in compliance with both company procedures and regulatory standards
Deliver high-quality customer service while supporting overall operational efficiencyWorking hours:

Standard hours: Monday to Friday, 10:00am - 6:30pm (1-hour lunch break)
Flexibility required to cover additional shifts during colleague absences:
6:00am - 2:30pm
8:00am - 4:30pm
Saturday rota (1 in 4): Light duties from home (typically a few hours)

Transport Administrator Job Requirements

Proven experience in a similar role within a busy transport or logistics office (minimum 2 years required)
Strong administrative and organisational skills
Fully computer literate with the ability to quickly adapt to bespoke systems
Excellent written and verbal communication skills
Detail-oriented with a proactive approach to problem solving
Ability to work independently and as part of a team
Must have access to own transport due to location
Flexible and solutions-focused with a 'can-do' attitude

Transport Administrator Salary & Benefits

£27,801.80 + Bonus and Loyalty Scheme
20 days holiday + bank holidays (with additional days awarded at 10 and 15 years of service)
Free on-site parking
Casual dress policy
Company pension
Free flu jabs
Supportive, family-oriented team culture
Full training and onboarding provided

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for