Job Title: Class 2 Driver (Nights)
Contract Type: Permanent, Full-time
Salary: £38,582.30 per annum
Contracted hours:
40 hours per week
Working Days: Monday to Friday
Shift Pattern: 8 Hour Shifts, 18:00 - 02:30
Location: Cheltenham
Benefits: View our Employee Benefits leaflet.
About Creed
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.
Role Details
The role of the Class 2 Driver is to contribute to achieving service levels of 99%+, for our customers serviced by nightshift routes
You will be expected to carry out vehicle checks, unloading and delivery while ensuring compliance with safety legislation and company procedures.
Ensure a consistent, efficient and reliable service for each drop, including the loading and unloading of vehicles using the correct MHE.
Some responsibilities of the role include:
* Demonstrate a positive, customer-focused, and professional approach.
* Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture through.
* Demonstrates professionalism and deliver an awesome customer experience to both internal and external customers.
* Ensure an efficient and reliable service is delivered to all customers on allocated routes.
* Maintain effective communication with the nightshift management and delivery teams to ensure customer expectations can be proactively managed and that priority drops always reach their destination when challenges arise.
* Support the Transport team and other drivers to reduce and prevent failed deliveries by taking additional deliveries and supporting with vehicle recovery where feasible.
* Update customer records to ensure that useful information is available to drivers covering allocated routes (e.g what three words) for delivery points.
* Promote the company and do everything possible to enhance the company's image through appearance and behaviour.
* Maintain vehicle appearance in line with company policies.
* Ensure compliance with all legislative requirements, including adherence to driver's hours and rest breaks.
* Ensure that vehicles are driven with due care and attention.
* Accurate completion of all paperwork including credits, returns, temperature records, VC40 & Debrief.
* Complete all daily checks and ensure that both the Vehicle and Freezer are fuelled.
* Read, understand, and adhere to the Drivers Handbook guidelines and SSW's at all times.
* Demonstrate commitment to and support our Environmental, Social and Governance goals in how daily tasks and responsibilities are carried out.
* To disclose any evidence of product safety, legality, quality, or integrity issues.
* To report all accidents and promote best practices in Health and Safety and contribute to ensuring a safe working environment for all employees, workers, and visitors on site.
The ideal candidate will have the following skills:
Essential
* Good IT & administration skills.
* Numeracy, and a good level of English.
* A good team player, with attention to detail and good problem-solving skills that follows processes in place and prioritises business improvement.
* Excellent communication, interpersonal, and customer service skills.
* Approachable and adaptable individual with a can-do attitude.
* Class 2 Licence, Tacho card, and full CPC Hours.
* Good working knowledge of Working Time Directive and Drivers' hours regulations (EC) 561/2006.
* High attention to detail and the ability to ensure vehicle and product checks are carried out effectively.
* A minimum of one year of multi-drop delivery experience.
* Physically fit, able to lift heavy items and manage roll cages on rough terrain.
Desirable
* Multi-temperature and/or Foodservice delivery experience.
* One year of professional HGV driving experience.
Apply now if you want to start your career in a role that offers opportunities for development and progression