Freightserve recruitment are looking for an Export Seafreight Supervisor / Manager for a growing busy Freight Forwarder based in the Heathrow area.

RESPONSIBILITIES:

· Lead a team of 2 / 3 operators.

· To provide high level customer service for our customers and operationally support to all other sales offices.

· Handling FCL and LCL export shipments worldwide.

· Co-ordinating collection of shipments between Customers/Branches and Carrier/Co-Loader to ensure all pick and booking requirements are met accordingly and in a timely manner

· Full start to finish processing of Export including collections, customs clearance, documentation, pre-alerting, invoicing/costing and closing the shipment once all completed.

DUTIES & PERFORMANCE:

1. Liaising with clients and overseas office / agents

2. Preparing and execution of accurate documentation (e.g., Bills of Lading, invoice)

3. Arranging export Collections and Bookings

4. Following up Customer Order Traces with Shippers.

5. Monitoring and answering all emails within working day to ensure all Customer

enquiries are answered timely

6. Answering accounts queries and passing invoices for payment

7. Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

Skills:

· Experience within Export Seafreight

· Experience in rate negotiating;

Working hours Monday - Friday 0900 - 1730.

As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!