KEY OUTPUTS:

• Providing administrative support to the sales team
• Assisting with the preparation of sales presentations and proposals
• Assisting with maintaining and updating customer databases
• Handling customer inquiries and resolving any issues
• Coordinating sales meetings and appointments
• Preparing sales reports and analysis
• Ensuring all sales documentation is accurate and up to date
• Analysis and documentation of business processes
• Testing & QA of business processes & productivity
• Help define business process and activity SLAs
• Liaise with business analysts & give input to business process design and modelling
• Administer support systems
• Administer team systems
• Must be a team player

SKILLS AND KNOWLEDGE REQUIRED:

• Knowledge of sales processes and procedures
• Strong verbal and written communication skills
• Ability to work effectively in a fast-paced environment
• Excellent problem-solving skills
• Ability to multitask and prioritise workload
• Microsoft Office is essential (Excel)
• Zoho knowledge is preferable
• Data analysis, manipulation and insight generation is an advantage
• Must be an analytical with good communication and interpersonal skills 

PERSONAL GROWTH:

• Time management
• Teamwork
• Conflict management and resolution
• Attention to detail
• Administration and organization skills (e.g. paperless filing, printing and binding of documentation and database filing/management)
• Event coordinating and set up requirements
• P-drive Navigation
• Speed Typing
• Memory Skills
• Self-Awareness

QUALIFICATIONS REQUIRED:

• Matric (Required)
• Travel and Tourism Diploma or experience 

We reserve the right not to make an appointment.

***YES4YOUTH CRITIRIA***

• Must be a South african Citizen
• Must be 27 years old or younger before 01 May 2025
• must have Matric or a higher qualification 
• Must not have been apart of the Y4Y programme previously