Job Post: Temporary Accommodation Officer

Key Responsibilities:

* Identify suitable temporary accommodation (TA) for homeless applicants in collaboration with letting agents and private landlords.

* Ensure all interactions with applicants are empathetic, trauma-informed, and sensitive.

* Communicate TA details effectively, including landlord information and property access.

* Maintain accurate records of all TA placements, lettings, and associated costs, ensuring compliance with council systems and audit requirements.

* Utilise IT systems for efficient service delivery and maintain compliance with data protection and health and safety legislation.

* Uphold the council's core values of public service, equality, and customer service excellence.

Essential Criteria:

* Experience in a housing-related field, including procurement, lettings, or housing management.

* Strong knowledge of social and private housing markets, including Local Authority schemes.

* Proven ability to work in a performance-focused team and negotiate effectively with landlords.

* Understanding of housing and health and safety legislation, including landlord and tenant law.

* Exceptional communication skills for liaising with diverse stakeholders.

Special Requirements:

* Enhanced/Standard DBS clearance will be required.

How to Apply:
Please submit your CV and cover letter, ensuring you address the essential criteria listed