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Date Added: Wed 25/09/2024

Technical Hardware Support

Billingham, TS23, UK
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Company: SPRINGBOARD WORLDWIDE

Job Type: Permanent, Full Time

Salary: £26000/annum range of benefits

YourParkingSpace has a mission, to change the way the world parks. We see a world where parking is seamlessly integrated into our journey through the use of smart technology. From stress-free parking to convenient EV charging, we provide drivers with a seamless experience that saves them money and opens up a world of parking spaces they never knew existed.

For homeowners, businesses, and landlords we provide a comprehensive parking management solution that streamlines operations, maximises utilisation and enhances profitability.

WHAT YOU'LL BE DOING?

You will be working as part of a small team from our hardware control room in Billingham Stockton on tees, to ensure the following duties are fulfilled:

* Assist in managing the estates hardware throughout the UK & Ireland. This includes identifying and reporting technical faults on all of our equipment including ANPR cameras, payment kiosks and barriers

* Organise signage packs, kiosks, cameras for deployment for our installation / maintenance teams

* Partner with internal teams to understand client expectations and key performance

* Understand requirements for installations, and keep all involved informed

* First point of contact for hardware issues and day to day problems throughout the estate

* React to hardware faults as they arise, or are logged by other departments

WHO WE'RE LOOKING FOR:

* Experience in computing is required for this role. Full training will be provided

* Able to work weekends on a pro rata basis (every 1 in 4)

* Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with internal/external stakeholders.

* Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations

* Basic analytical skills, IT Skills, Microsoft Office, Excel etc.

* Demonstrated ability to work independently and remain motivated.

* Own vehicle required to get to work

WHAT'S IN IT FOR YOU:

* 24 days annual leave plus bank holidays. Your annual leave increases after 3 years, with one extra day added each year (maximum 3 additional days)

* You get your Birthday off too!

* Enhanced maternity and paternity leave

* Plenty of Learning and Development opportunities

* Gym membership - PureGym or discounted options at other venues

* Comprehensive Mental health and wellbeing support from our partners Canada Life and access to supportive mental health apps

* Cycle scheme - an easy way to purchase a bike and accessories

* Tech scheme - the ability to purchase a full range of tech items

* Health Cash plan through Medicash

* Pension scheme via Nest

* Additional options to purchase discounted insurances

* An exclusive benefits platform with access to a list of choices which includes everyday lifestyle savings via Vivup!

* And finally working in a company where there are no limits! If you work hard and want to achieve big things, this is the place for you
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