Fulfilment Agent

Are you seeking a new opportunity? Join our client's team at Norwich and enjoy:

Competitive Pay: Earn £25,500 per annum. Rates are PAYE, 28 days holiday per year which increase with length of service.

Shifts: Monday- Friday 09:00 - 17:00pm

Perks: Free on-site parking, provided PPE, comprehensive training.

Career Development: Access to Manpower 'MyPath' for online courses.

Responsibilities:

Delivering exceptional customer service.
Ensuring safe and professional operations in line with client standards.
Taking calls from customers and placing orders on the system
General admin duties
Handle incoming customer calls & inquiries in a professional and timely manner.
Operate internal Operations system to log, book, track and follow customer orders.
Support and work with the office team in all other aspects of administration as required.
Maintain office hygiene standards and demonstrate safe working practices.
Follow and adhere to client policies, procedures and code of conduct.
Reconciling Driver's loads from the previous day
Debriefing Driver's at the end of their day and making any necessary amendments
Compliance Checks to be carried out on all Vehicles once a month
Cylinder Yard Counts, including entering of stock figures and carrying out any investigations
Participating In End of Month Stock counts when required

Requirements:

Outstanding customer service
Computer literate
Successful candidates require a DBS check.Details:

The role is due to start immediately and will run until around March 2025 when it will be reviewed