You will plan and manage time-critical logistics solutions throughout Europe and worldwide, operating within strict time constraints and ensuring all schedules and deadlines are met. Excellent communication and organisation skills are essential as is the eagerness to learn.
This is a night shift role requiring you to work 4-on/4-off 12-hour shifts (7.00pm-7.00am).
General duties to include:
* Liaise with international carriers to agree transport costs and ensure the best possible solutions are found to fit the client's requirements
* Tender job revenues to clients, ensuring a bespoke solution is found for them, best fitting their request and offering different transport solutions where applicable
* Monitor the progression of transports, advising the client at agreed milestones and ensuring the transports are running to schedule
* Ensure the bespoke transportation management system is correctly monitored and updated when required
* Build excellent relationships with multinational clients who are under immense pressure
* Answer incoming telephone calls professionally and deal with enquiries quickly
Key Skills and Experience:
* Logistics experience would be extremely beneficial but not essential as full training is given
* Must possess excellent organisation and communication skills
* Excellent customer service skills, both written and verbal
* The ability to prioritise tasks often within a high-pressured environment
* Extremely focused with the desire to succeed and provide an exceptional level of service at all time
* Strong IT skills - Word, Excel and Outlook experience are essential.
Salary and Benefits:
* 22 days holiday plus bank holidays - increasing annually by 1 day
* Discretionary Christmas bonus
* Support with training and development
* Free parking
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained