Competency Manager

Full time - Hybrid 2-3 days on site per week in Birmingham

You will be working alongside IT Professionals so previous experience in a technical role / understanding of IT will be essential for this role.

Competency Manager required to be accountable for the professional development and pastoral care of resources and will have direct line management responsibilities for these resources, to include conducting regular 121's and annual performance reviews, coaching and development using the relevant continuous professional development (CPD) pathways, as well as ad-hoc pastoral care, supported by the HR Team. They are also responsible for designing, implementing, and managing the competency framework across the organisation. This role focuses on identifying key competencies required for various roles, ensuring that employees have the skills needed to succeed, and fostering a culture of continuous improvement and development. The Competency Manager collaborates with the People Practice (HR), department heads, and senior leadership to align competency initiatives with organisational goals and help drive a culture of continuous professional development.

Key Responsibilities:

• Conduct regular 121s with allocated resources, including annual performance reviews
• Conduct regular coaching and development sessions with allocated resources using the relevant continuous professional development (CPD) pathway.
• Provide ad-hoc pastoral care as required, supported by HR
• Provide support to managers in implementing competency-based management practices.
• Approval of expenses, mileage and holiday requests

• Design, develop and maintain a comprehensive competency framework tailored to the organisation's needs.
• Identify and define key competencies for various roles and levels within the organisation.

• Develop and coordinate learning pathways along with supporting resources to address competency gaps.
• Work closely with People Practice (HR), Resource & Planning Manager, Department Heads and Senior Leadership to ensure competency initiatives support business objectives.
• Collaborate with managers to create individual development plans based on assessment outcomes.

Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.

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Crimson is acting as an employment agency regarding this vacancy