Field Service Engineer

Service Engineer required for an international company that specialises in engraving, marking and cutting machinery and consumables.

Field Service Engineer Duties and Responsibilities

• Technical support for customers on-site and on the phone.
• Installation, commissioning, and operator training for new machines on site.
• Service and repair machines on-site or at the main office.
• On-site troubleshooting, fault diagnosis and repair.
• Generate the sale of services by promoting extended warranties, rental of equipment, reconditioning of machines, maintenance contracts, trainings, etc.

Field Service Engineer Education/Experience required

• Higher academic level in Mechanical or Electronic Engineering is preferable
• 5 years of experience in technical assistance, customization, and/or customer relations
• Knowledge of computer tools (Office Suite, CRM, ERP, CAD software)
• Knowledge of mechanics and automation
• Capacity to work under pressure
• Travelling (5 days a week)
• Customer relationship

INDH