Customer Service Advisor

Location: Crawley

Salary: £23K - £26K plus regular salary reviews

Lloyd Recruitment Services are excited to be working with an industry leading organisation in the outskirts of Crawley. Our client is on the lookout for a friendly professional to join their award winning Customer Service team, on a full time permanent basis.

This is the perfect opportunity for someone with call handling experience, who enjoys liaising with others and being attentive to customer needs. The role offers excellent earning potential, as well as ongoing training and opportunities for professional development.

What will you be doing?

• Responding to a high volume of telephone enquiries, providing customers with a superb standard of service
• Providing information on company products and services
• Communicating with customers in an engaging, confident and polite manner
• Managing the email inbox effectively
• Logging all activity and correspondence onto the system

Essential skills and experience needed:

• Experience working in an office environment and responding to inbound telephone enquiries
• Excellent attention to detail and data entry skills
• Competency using computer systems (Microsoft or Google)
• A professional telephone manner
• Passion for customer service
• Excellent work ethic

Please note, you MUST be a driver for this position

What's in it for you?

• Starting salary of £23K-£26K
• Comprehensive training and onboarding programme
• Collaborative and positive working environment
• Hybrid working opportunities
• Career development pathways
• Regular salary reviews
• Generous pension contribution
• 25 days holiday allowance
• Parking on site
• Private healthcare

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services, and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.