Our international client based in North West London is thrilled to be adding to its growing operations team!

If you have previous experience in Warehouse Management, Operational Management, Transport Management or Storage Management this role could be for you!

This role would suit someone who enjoys a workplace where no two days are the same, if you have managed people in your most recent role then we want to hear from you!

Role Title: Storage Manager

Salary: up to 42k per annum

Location: London - Park Royal

Hours: 8:30 to 17:30, Monday - Friday

Role Objective

This role involves managing the storage team and ensuring the accurate processing and record-keeping of all customer account activities, including billing, invoicing, storage, and warehouse records.

The position requires close collaboration with other operational departments to maintain effective financial controls across the business. Additionally, the role includes supporting the warehouse team and Auction House services by ensuring accurate data input for all inbound and outbound delivery movements.

Key Responsibilities of Storage Manager:

• Ensure all storage management and auction house records are accurately completed and on time.
• Dealing with clients on storage queries, complaints, payments, and outstanding general admin matters in a professional and timely manner
• Manage storage accounts within the predefined Company Credit Control Policy.
• Efficiently handle external and third-party invoice verification and escalation.
• Plan resource workloads for upcoming projects, storage jobs, reporting, and other administrative requirements and inventory reconciliation.
• Actively ensure adherence to processes and procedures for movements into storage, inspections, and deliveries out of storage.
• Monitor projects by tracking activity, resolving issues, publishing progress reports.
• Actively participate in the documentation and implementation of approved changes.
• Develop recommendations to improve storage, reporting, administration, and other business areas.

Desirable Skills of Storage Manager:

• Experience using Moveware system
• Ability to lead of a team.
• Manage day-to-day conflicts and find solutions in line with company policies.
• Experience in coordinating luxury goods or services.
• Previous experience working within Move Management, Removals, Storage solutions or high end client management.