ob description

Employee Benefits

· Increased holiday entitlement with length of service.

· Recruitment incentive awards.

· Healthcare scheme.

· Cycle to work scheme.

Working Hours

8:00am - 5:00pm, Monday to Friday

42.5 Basic Weekly Hours

Main Duties and Responsibilities

· Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.

· Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.

· Answering the telephone & dealing with customer enquiries.

· Dealing with customer enquiries on the Service Reception counter.

· Managing the team of technicians.

· Managing the shifts work load in accordance with customer expectations.

· Create an accurate hand-over data sheet for the following day's early service shift controller.

· Locking up the site, and setting the alarm system at the end of each shift.

· Organisation skills

· IT Literate

· Experience warranty

· Costing retail cards

· Use of ADP advantageous

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

* Free parking

* On-site parking

Schedule:

* Day shift

* Monday to Friday

Work Location: In person