Part-Time Customer Service Administrator

Lloyd Recruitment Services is pleased to be working with a company in East Grinstead who is currently seeking a Customer Service Administrator to join their team on a part-time basis.

Location: Central East Grinstead Salary: £23k pro rata Hours: Monday to Friday, school hours

Benefits: Holiday entitlement, company pension, free parking, health cash back scheme, company events and a relaxed and fun working environment

Key responsibilities of the Customer Service Administrator:

• Take responsibility for customer issues and follow them through to resolution
• Handle incoming calls and assist with customer queries
• Provide product information and support to customers
• Manage and respond to emails
• Assist customers visiting the office
• Collaborate with different departments to resolve issues
• Complete necessary paperwork and use company software
• Manage deliveries and post duties

Additional duties:

• Assist with site visits and manage after-sales issues
• Support the external sales team
• Keep customers informed about their orders and any issues
• Promote the company's brands positively
• Maintain accurate records in the company system

Skills and attributes:

• Excellent telephone manner and communication skills
• Enthusiastic, positive, and proactive attitude
• Strong attention to detail and ability to multitask
• Team player with good computer skills
• Well-organised, motivated, and punctual

Salary £23k pro rata depending on experience

East Grinstead

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.