Sales and Logistics Co-ordinator  £26,000 - £27,000 per annum DOEMonday – Friday, 08:00-17:0040 hours per weekPermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver’s licence and access to your own vehicle is essential. Main duties and responsibilities:

• To be the main internal contact point for the business – for both customers and staff
• Dealing with customer contact, e.g., managing quotation/order
• Organising and tracking customer returns, and maintaining a high standard of customer service
• Use of multiple systems and different processes:
  • Sage 200 and Odoo system to maintain digital day to day business
  • Microsoft Office package, including Outlook for the use of email
• Dealing with any logistical issues that may arise, and being able to rectify and amend these
• Taking inbound calls, dealing with general queries, and dealing with logistics queries
• Processing orders and customer quotation requests
• Dealing with account queries, returns and credits
• Regularly using Sage, including setting up accounts
• Support to the internal and external sales teams
• Monitoring overdue accounts, and taking payments
• Downloading proof of delivery information and updating systems with information received
• Accepting orders, tracking daily parcels and pallet deliveries

The successful candidate will:

• Have excellent communication skills both written and verbal
• Have a confident and friendly telephone manner
• Previous experience within logistics-desirable
• Confident in use of PC to communicate internally and externally
• Previous experience in the use of Sage 200 and Odoo-advantageous

Benefits:

• Casual dress
• Company pension
• Company events
• Sick pay
• 20 days, increasing to 23 days after one years’ service + Bank Holidays
• Cycle to Work Scheme
• Office closure between Christmas & New Year
• On-site parking

If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details