Application Support Engineer // Amersham - £30-35K

My client, a clinical database provider, are looking for an Application Support Engineer to join their highly skilled and passionate team. You will be working on resolving challenging problems and solving real-world issues.

As an Application Support Engineer, you will be supporting customers over the phone with possible issues and working with clients to ensure successful implementation of the provided software.

Key Responsibilities:

Assisting customers via phone call
Dealing with and responding to incoming tickets
Troubleshooting and either resolving or escalating issues
Managing the installation and customisation of applications for new clients
Provide training regarding the implemented software when necessarySkills Required:

Microsoft SQL
Windows OS
Databases
Servers
Remote Access Tools
Jira Ticketing SystemA valid UK driving licence is required for this position.

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