Job Role:

* Provides a high level of service and support to the Relationship Management team in support of the Commercial Finance Asset Based Lending client base.

Responsibilities:

* Provide dedicated office based support for a specific portfolio of clients.

* Responsible for ensuring high levels of service are maintained.

* Responsible for preparation of all aspects of first payments for clients that are joining the portfolio.

* Support with management of risk (following up audit points, verifications, risk factor trend investigation).

* Support Relationship Manager with onsite client visits and take-ons.

* Provide risk management analysis including the preparation of monthly covenant monitoring and analysis of periodic MI/Audited Accounts.

* Identify opportunities to generate additional income.

* Take ownership for any 'bespoke' operations within own portfolio.

* Authorise schedules and payments in line with authorities.

* Support Operations team with peaks in workflow across all aspects of team (MER, cash processing, schedules, cover for other ARM etc).

* Provide training and coaching support to the Account Executives / Office Juniors within the team.

* Ensure robust governance and compliance is adhered to in all aspects of role.

Key Interfaces:

* Dancerace C3 / Dancerace E3

* Equifax

* RBS Bank-line

* Risk Factor

Knowledge/Experience:

* Proven track record of 'front line' client facing experience.

* In-depth knowledge of the risk managements principles of Factoring and Invoice Discounting.

* Able to work to deadlines.

* Strong verbal and written communicator.

* Ability to analyse information accurately