18 Recruitment are looking for a Repairs Co-Ordinator for their social housing client in Stratford upon Avon.

Working Monday - Friday 9am - 5pm

Role will involve

* Actively track a jobs progress through the journey using the appropriate means and take the required actions to support job completion with customer satisfaction.

* Review the daily WIP levels

* Highlight any issues of contractors not accepting jobs within SLA's and address with contractor directly, escalating persistent issues to the Repairs Delivery Officer)

* Highlight postcodes areas where WIP is increasing and take appropriate action by, highlighting to relevant contractor and other relevant partnership staff.

* Work with all contractors where required to achieve customer satisfaction.

* Liaising between the CSH, Property Management Team and Contractors to resolve any customer issues.

* Responsible for effective completion of follow on works for OOH orders

* Housekeeping of contractor system correcting orders not closed correctly by operative and similar tasks around appointments.

* Responsible for processing contractors' applications for payment and updating Orbits systems accordingly

* Produce payment schedules, process invoices, chase valuations and manage payments.

* Dealing with internal and external customer enquiries

Ideal candidate will have experience in similar role.

£18.18p/h PAYE UMB.

Please apply for immeadiate consideration