Job brief:
Exceptional opportunity for a Centre Manager to join a hospitality-led business centre operator. This elite and growing business is hiring due to to internal progression.
Role responsibilities:
* Facilities management.
* Experience of managing budgets and P&L.
* Proficient use of MS Office.
* Client services management.
* Conduct regular client service reviews.
* Address client complaints.
* Conduct pre-move-in and pre-move-out meetings with clients.
* Financial management.
* Oversee and manage pre-billing checks, dilapidations, and deposit returns.
* Manage billing, debt chancing and other financials with clients.
* Operational efficiency.
* Review and enhance all internal operational processes.
* Continually assess the centre and make recommendations for
* improvements.
* Contract management.
Key attributes
* Committed to maintaining our high standards.
* Leads by example and carries out responsibilities with a hands-
* on approach.
* Willing and 'can-do' attitude.
* Motivational and energetic leadership style with the ability to accurately assess others' needs and respond accordingly.
* Exceptional written and verbal communication skills, adaptable
* according to recipient and situation.
* Extremely organised and able to stay in control under pressure.
* Sufficient self-drive to achieve one's potential with the ability to work through obstacles with grit, determination and ownership.
* A desire to build a career in a space where continual growth and earning is required.
* Candidates must excel in a fast-paced operational environment.
Benefits
* Competitive basic salary
* 20% annual bonus based on site and company performance
* 33 days annual leave (inc. of all bank holidays)