Despatch Coordinator
Location: Worcester WR4
Working Hours: 14:00 - 22:00 (static)
Salary: £27,081 per annum
Contract Type: Permanent

MAIN TASK & KEY RESPONSIBILITIES
Ensure all warehouse shipments are batched using the correct shipping methods and picks are created.
Sign off and investigate any nil stocks, reporting significant discrepancies to the Warehouse Manager.
Ensure picking is performed using the fastest route.
Resolve any failed shipments, dispatching these orders manually if necessary.
Check the system to ensure all orders have been processed.
Report any fraud checks, address issues, etc., to Customer Services for assistance/approval.
Issue staff workloads and ensure that all tasks align with the shift manager's instructions.
Supervise warehouse personnel to ensure the smooth running of the order dispatch operation, including training and performance management.
Ensure that productivity levels and efficiencies in warehouse operations are achieved.
Motivate and inspire the team by developing team spirit and potential to maximize team performance.
Maintain a high level of quality & accuracy regarding order dispatch and ensure targets are achieved.
Collaborate with other departments to ensure timely order fulfilment and inventory control.
Implement and enforce health and safety protocols to maintain a safe working environment.
PERSONAL SKILLS REQUIRED
Proven experience in a warehouse/distribution environment.
Strong leadership skills with the ability to effectively supervise a team.
Effective communication skills.
Computer literate, proficient with email and spreadsheets, experienced in warehouse data systems.
Demonstrable problem-solving abilities and quality awareness.
Able to work within a fast-paced environment to ensure company requirements are consistently met.
Strong organisation skills and time management.
Able to work independently and as part of a team.If you would like to be considered for the role, please click "APPLY