Lytham St. Annes, UK
Company: PAGE PERSONNEL SECRETARIAL & BUSINESS SUPPORT
Job Type: Permanent, FullTime
Salary: £33,000 - £36,500 per annum
The Contact & Telesales Manager role involves leading a dedicated customer service team within a thriving distributional industry. The position requires a strategic thinker with a passion for delivering exceptional customer experiences.
Client Details
The company is a leading entity in the transport and distribution sector with a staff count exceeding 1,000. It is committed to delivering top-notch services across its vast network of clients, emphasising efficiency, reliability, and quality.
Description
Profile
A successful Contact & Telesales Manager should have:
- Have a minimum of 3 years' experience working in a customer managerial position
- Strong abilities to communicate with team
- Have strong leadership skills and have the ability to motivate and direct other team members
- Have excellent communication skills, both verbal and written
- Have strong attention to detail
- Work well within a fast-paced environment
- Ideal knowledge of the manufacturing industry
- Ideal know-how of sales order processing & invoice inputting processes
- Have good working knowledge of Microsoft Office
Job Offer
- Basic salary starting at £33,250
- Discretionary team performance-based bonus
- Progression earning potential
- Career development progression into directorate route
- Exposure to B2B industrial manufacturing competitive landscape
- Pension contribution
- 2x salary life assurance
- Basic holiday allowance + bank holidays