We are looking for experienced Retail Team Leaders to bring some great energy managing a team in our customer - facing drinks and food units.

Do you want to be part of an exciting and enthusiastic team of individuals that are the driving force behind the incredible match days at Birmingham City F.C.?

The role will put you right in the heart of a match day and the exhilarating atmosphere of a stadium, whilst allowing you the flexibility to work around your schedule.

The Role:

We are looking for experienced, passionate, and committed retail team leaders to lead a team to deliver a service to over 29,000 football fans on match days. You must be able to interact effectively with customers whilst managing your team in order for them to excel in their role and deliver a high level of service to our customers. You will be expected to ensure your bar is fully stocked and set with the necessary equipment and stock in a timely manner prior to service. You will lead briefings for each shift, prepare your team for the day ahead and inspire them to be pro-active and enthusiastic in their role.

Key Attributes:

• Passionate Leader
• Compassionate and approachable personality
• Motivating
• Strong customer service knowledge and focus
• Ability to work in a fast-paced environment
• Good communication skills
• The ability to delegate and solve problems efficiently as they arise
• Able to lead by example, in attitude, work ethic and uniform requirements
• Reliable and consistent commitment
• Previous experience in a team leader role

Working Hours

Casual Shift Work, Paid Weekly. From £12.95 per hour. Shifts will be available throughout the year predominantly on all home fixtures/match days, and times can vary, but typically shifts are between 4 - 6 hrs.

Why work with us?

· Great opportunity to be part of the event-day buzz, working flexibly in fast-paced match days

· Competitive pay

· Be part of a great, supportive team

· Gain some great transferable skills and work experience

. The opportunity to progress within your role and/or across others within Compass Group UK and Ireland

. Flexible shifts with the potential of working at a huge variety of venues across the country

NOTE: You must be 18+ to apply and will be required to handle alcohol.