About the Role:We are seeking a dynamic and experienced Commercial Waste Manager to cover maternity leave for 7 months. The successful candidate will be responsible for managing both the office and operational teams to ensure that the commercial waste services are run efficiently and to a high standard. You will play a key role in income generation by developing and implementing new commercial waste and recycling services.

Key Responsibilities:

• Lead the commercial waste team, including a Sales Support Officer and three Business Waste Administrators.
• Develop and promote commercial waste and recycling services to maximize revenue.
• Manage the introduction of a new food waste business and ensure its successful implementation.
• Act as the account manager for new and existing clients, ensuring high-quality customer service.
• Oversee complaints, inquiries, and ensure compliance with performance targets.
• Liaise with the operational waste and recycling team to ensure efficient service delivery.
• Drive business development through contract management, client negotiation, and project planning.

Key Skills & Experience:

• Essential:
  • Proven management experience.
  • Strong awareness of health and safety regulations.
  • Experience in a customer service environment.
  • Excellent communication skills, both written and verbal.
  • Budget management and income generation experience.
  • Highly motivated self-starter with good organizational skills.
  • Competent in using IT systems and packages.
• Desirable:
  • Operational background in management.
  • Knowledge of the waste industry and associated legislation.
  • Experience in sales or business development in a high-volume, low-margin industry.

Other Requirements:

• 2 years of employment history required.
• 2 employment references required.