School Relationship Executive

Leeds

£25,000

Do you have strong communication skills and the ability to build relationships with senior leaders in some of the UK's top schools?

Are you a highly organised individual who thrives on project management tasks and excels at providing comprehensive back-office support?

I've recently partnered with a flourishing family-run business experiencing a period of growth. This company specialises in online retail within a niche market. This business is committed to offering continuous learning opportunities for their team members, providing a real chance for growth and increased responsibility.

As a School Relationship Executive, you will initially manage smaller accounts with the goal of advancing to larger client portfolios and eventually moving into a senior role. You will embody the company's image and ethos, handling issues with professionalism and promptness. Your efforts will ensure that clients consistently receive exceptional value, service, and quality from their brand.

A driving license is desirable but not essential. However, candidates should ideally have plans to learn to drive within the next 6-12 months.

Duties

School Relationship

Be the day-to-day first point of contact for the clients allocated to you
Proactively communicate company updates with clients to manage expectations effectively, to ensure a positive relationship.
Identify any risks to the relationship to ensure they are mitigated
Attend client meetings such as, but not limited to:
Annual review meetings with all clients between September & October

Measuring events with relevant schools between May - July

Design meetings for new product launches

Additional care meetings for clients where relationships are at risk.

Ensure next actions are completed within the promised timelines and ensure updates are communicated clearly and efficiently with the relevant departments internally; particularly with the Product Team for product requirements and with the Customer Service Team for product information for customers.

Have a clear understanding of client requirements, ensuring it is clearly communicated internally and presented correctly online.

Administration

Carry out admin tasks delegated by the SRMs:

Project management of Measuring Events

Annual Review Meeting schedule

Annual Communications; primarily early ordering emails from May-July

Collating and maintaining school specific information; primarily pupil numbers and contact details

Industry exhibition logistics

Organising samples for meetings

Meeting info-preparation

Coordinating with Leeds-based departments to ensure smooth transition of information to SRM; particularly with the Product Team (launch, development & purchasing)

Sales

Participate in sales presentation preparation, as required by the Managing Director & SRMs

Attend industry exhibitions as a representative of the brand.

If you would like to find out more information, please contact Victoria Riley at Aspion Recruitment or apply via the link