Primary Details

Time Type: Full time Worker Type: Employee

DUA Administrator

Chelmsford

Permanent (Hybrid)

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The Opportunity

We’re looking for a Insurance Delegated Underwriting Authority (DUA) Administrator to join our team at QBE in a role that’s all about making things run smoothly! This is the perfect opportunity for someone looking to develop their career in a supportive and dynamic environment. If you're a team player, excited to learn, and enjoy solving problems, then this is the role for you.

Your new role

As a DUA Administrator, you'll act as a bridge between the offshore processing teams and the underwriters, underwriting assistants, clients, and brokers who rely on their services. You'll be involved in both Insurance Administration and Credit Control activities, ensuring that everything runs efficiently and accurately.

You’ll also play an important role in developing and maintaining strong relationships with our client and broker organizations, ensuring that any operational issues are resolved quickly and effectively.

You’ll be responsible for resolving complex queries that the offshore team can’t resolve and will be responsible for supporting and training the offshore team to continuously improve their skills. Regular internal and external audit reviews are undertaken which you will be directly involved in preparing supporting evidence.

Full support and training will be given to help you grow in your role and feel confident in everything you do!

About You

We're looking for someone who:

• Can establish and maintain strong business relationships with clients and brokers

• Has excellent communication skills (phone/email) and is comfortable negotiating with clients and stakeholders

• Pays close attention to detail, ensuring accuracy in every task

• Is comfortable working with Excel and understands how to use reports effectively

• Has good investigative skills and enjoys problem-solving

• Has the ability to work towards deadlines

• Can deliver effective presentations when needed

• Is excited to learn new skills and grow within the company

Why QBE? At My Best? 

?At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 

#LI-Hybrid

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.?? 

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).? 

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.??