Relationship Manager / VIP Manager - Events

£30,000 - £35,000 + Bonus + Excellent Benefits

Hybrid Working

Global media business seeks an outstanding Relationship Manager to work with their high profile, VIP guests at a series of highly respected, international events.

The role of the of the Audience Development Associate / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demographics, overall attendance and support sales/revenue goals for our client’s events.

The role is fast paced and demanding, you may work on up to 5 international events at any one time. There is scope for international travel, the current team visit Monaco, Dubai, Miami and Singapore to name a few.

KEY ACCOUNTABILITIES:

• Work with the Content team to develop and implement a tailored audience development strategy for each event, leveraging all platforms and touchpoints whilst conducting outreach - reporting on agreed metrics for success

• Identify, foster and maintain personal relationships with target clients to develop key accounts and be the main point of contact for executives from target firms, ensuring periodic contact to build engagement to secure continued support and repeat attendance

• Manage a series of targeted databases and utilise the in-house CRM system to optimise demographic profiling and data insight requirements, whilst ensuring data is kept up-to-date and accurate in the CRM system and all other records on file

• Travel to events if required (globally); manage onsite elements from registration to roundtable sessions, facilitating networking and support the onsite team delivering a superior experience for all attendees; using the in-person events to solidify relationships and encourage repeat attendance

• Assist in managing elements of events as required, to support overall delivery and nurture key relationships to ensure a smooth customer experience

KNOWLEDGE, EXPERIENCE AND SKILLS

ESSENTIAL:

• Investor relations or audience development experience - We are open to candidates from a recruitment, sales, account management, client services and ideally events background.
• Experience in working on the phone and face-to-face with executives in a B2B environment
• Energy and focus to succeed in a high-volume workday
• The ability to approach the job as one driven essentially by a sales mentality
• Ability to communicate at all levels with a sound understanding of organisational goals and objectives
• Analytical and problem-solving skills; ability to use data from multiple sources to gain insights and help drive decisions
• Track record of developing and maintaining strong relationships with senior-level executives
• Experience in a customer-facing role in a fast-paced environment

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence.

Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.