In ISS we create places that work, think and give. You will form a key part of our placemaking culture, driving the customer touchpoint journey, as an ambassador of exceptional workplace experience for ISS.

Monday - Friday - 12 hour days

Job Responsibilities

• Primary ownership of building compliance
• Ensuring all tasks are completed in required timeframes and coordinating actions when required.
• Manage and operate the CAFM system with relation to the building
• Completing basic FM related tasks as required including but not limited to: fire alarm testing, emergency light testing, fire systems testing, weekly lift checks, water management, fire door checks, meter readings
• Primary contact for all occupier queries.
• Work with occupiers to find a suitable conclusion to these queries through direct engagement or providing suitable contact information to re-direct
• Act as emergency response to all building related incidents, completing incident reporting as necessary
• Provide a presentable first impression for all persons attending the property as occupiers, visitors and contractors.
• Manage all contractor related site visits, ensuring any works are completed safely and maintain the enjoyment of the property for the occupiers
• Operate and review access and security related systems as required

Requirments

• Ideally have experience working with CAFM systems (e.g. Concerto, Quooda & MS Office)
• Excellent customer service skills
• Health & Safety understanding
• Able to effectively communicate to a variety of stakeholders
• Problem solving
• Calm and measured approach to situations
• Ability to focus on a number of tasks and prioritise
• Customer Service experience - desirable