Job Title: Resident Liaison Officer

Location:

North West England, Merseyside, Liverpool

Job Type:

Temporary, Full-Time position

Primary Industry:

Construction

Salary:

£13 - £14 per hour

Job Duties:

Act as a primary point of contact between residents and the construction team
Coordinate and facilitate effective communication between residents and the project team
Address and resolve resident queries, concerns, and complaints in a timely and professional manner
Ensure compliance with all relevant regulations and policies related to resident interactions
Organise and conduct regular meetings with residents to provide project updates and gather feedback

Required Qualifications:

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Previous experience in a customer-facing role

Education:

Minimum of GCSE qualifications or equivalent

Experience:

Previous experience in a similar role within the construction industry is desirable

Knowledge and Skills:

Knowledge of construction processes and terminology
Ability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office suite

Preferred Qualifications:

Relevant certification in customer service or project management
Health and Safety certification

Working Conditions:

This role requires regular interaction with residents on construction sites. The Resident Liaison Officer may need to work flexible hours, including evenings and weekends, to accommodate resident schedules