Administrator / Financial Services Administration Assistant who has experience with administration and processing within the Financial Services sector, excellent written and verbal communication skills, as well as great time management and attention to detail is required for a well-established Financial Services Firm based in Yateley, Hampshire.

SALARY: circa.£25,000 - £45,000 pro-rata (Depending on Experience)

LOCATION: Yateley, Hampshire (100% Office Based) - Candidates must be within a 10 mile radius to the Yateley office

JOB TYPE: Part-Time, Permanent

WORKING HOURS: Option to work either 2 or 4 days per week - 7hrs per day

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Financial Services Administration Assistantwho has experience with administration and processing within the Financial Services sector, excellent written and verbal communication skills, as well as great time management and attention to detail.

Working as the Administrator / Financial Services Administration Assistant you will be responsible for supporting clients across the UK, the offices in Yateley and Swindon, and a remote Team.

As the Administrator / Financial Services Administration Assistant you will facilitate the smooth running of the Yateley office and assist in driving the business forward. You will enjoy working in a fast paced, dynamic environment and be willing to get involved in workload as well as helping to manage it.

As a successful candidate you will need an eye for detail, excellent customer service and administrative skills and a professional, friendly and helpful telephone manner.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as an Administrator / Financial Services Administration Assistant will include:

• Processing brokered cases from application through to completion

• Liaising with both clients and product providers via telephone, email etc as necessary and routing calls accordingly, fielding both basic and technical client queries where possible

• Protection and General Insurance research

• Using various online systems to enter, obtain and collate information producing relevant documentation where required

• Support with the business retention of existing policies

• Arranging and participating in meetings, conferences, and team activities

• Maintaining registers and client information database in accordance with internal compliance requirements

• Prioritising workload to ensure all activities are timely, compliant and conducted in a manner that will meet the agreed performance standards and deliver outstanding service to clients

• Maintain an awareness of and act in accordance with all Company, compliance and legislative obligations, procedures and regulations

• Positively contribute to the Team’s overall achievement of Service Levels and KPIs, actively identifying opportunities for improvement

• General office duties including scanning, filing and other tasks as may be necessary to support the effective operation of the Service

CANDIDATE REQUIREMENTS

• Experience within the Financial Services sector with administration and processing experience

• A proven strong ethic of client service

• An understanding of working with, and extracting data from, Financial Services platforms

• CII exams or the equivalent qualification to A Level standard

• Have a friendly and professional attitude and able to react to varying situations with a can do and proactive attitude

• Microsoft Office system experience

• Confident communicator in both writing, verbal and face to face with colleagues, clients and providers

• A realistic travelling distance (within a 10 mile radius) to our Yateley office

• Accurate keyboard and data entry skills

• Good time management and the ability to prioritise workloads to meet challenging deadlines

• Attention to detail is a MUST

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12318

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