A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.

Client Details

A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.

Description

Key responsibilities:

Answering inbound calls and addressing customers' inquiries in both Dutch and English
Providing accurate information about products and services
Staying updated on product knowledge and company policies
Building and maintaining strong customer relationships
Handling complaints and ensuring customer satisfaction
Reporting on customer feedback to improve products and services

Profile

A successful Customer Service Executive should have:

Fluent in Dutch and English
Previous experience in a customer service role is preferred.
Strong communication and interpersonal skills.
Problem-solving abilities and a customer-oriented mindset.
Confidence in working independently and as part of a team.
Flexibility to work on Saturday occasionallyJob Offer

Offers:

A competitive salary range of £27,500 - £33,000
A supportive and friendly working team
Private Medical insurance
Enhanced Maternity and Paternity Leave
Free Gym
Modern office and excellent office location