An exciting opportunity has arisen for a dedicated and professional Sales Client Services Co-ordinator to join our client's team based in Beaconsfield. This role offers a chance to make a significant impact by ensuring exceptional service delivery to both prospective and existing clients while working collaboratively across all departments and third-party suppliers.

Key Responsibilities:

* Respond to inbound telephone calls and manage incoming sales email enquiries.

* Distribute client requests to the appropriate internal or external teams in line with established procedures.

* Address and resolve client queries and complaints promptly and professionally.

* Provide administrative support, including preparing client quotations, proforma invoices, and RFPs.

* Ensure payments are received in full before dispatching items.

* Maintain accurate records within the company CRM, including client notes, quotations, and communication history.

* Manage incoming web chat enquiries with efficiency and professionalism.

Candidate Profile:

The ideal candidate will bring:

* Proven experience in a client services or customer-facing environment.

* Excellent written and verbal communication skills in English.

* Proficiency in a European language (desirable but not essential).

* Strong computer literacy and familiarity with CRM systems.

* The ability to multitask effectively in a fast-paced, start-up setting.

* A team-oriented and proactive approach with strong attention to detail.

* A calm and composed manner, even when managing challenging situations.

* A cooperative and approachable attitude, fostering positive interactions with clients and colleagues.

Interview Process:

The selection process includes an informal discussion via Teams, followed by a formal interview.

This role offers a competitive salary, opportunities for professional growth, and the chance to join a forward-thinking organisation. If you thrive in a dynamic environment and are passionate about delivering outstanding client service, this role could be the perfect next step in your career