BTR Asset Manager - Hybrid Role (3 days office / 2 days home)

The Client

• Our client is a rapidly growing business, providing purpose-built housing for the private rental sector throughout the UK, aiming to deliver 2,000 new homes each year.
• They offer institutional investor clients a one stop service covering all parts of the BTR (Build To Rent) process from site identification and development through to letting, management and maintenance of the properties.
• Located in Chilwell, modern office environment with onsite parking and excellent transport links

What you'll do

• Liaise with internal and external stakeholders to build effective working relationships, including third party management agents.
• Provide high quality, effective customer service always.
• Collating and evaluating data sets regarding portfolio performance, such as renewals and capital expenditure.
• Reviewing our Assets (Houses and Apartments) correctly in a timely manner and with all the appropriate documentation including but not exclusively EPC’s, Gas Safety Certification, EICR’s, SEG certificates, Warranty documents.
• Applying for or registering for Landlord licenses, waste facilities, Royal Mail, Council Tax, SEG, EVCP contracts, scheme led incentives, and any other applications or registrations as required.
• Property handover escalations and enquiries.
• Approval of all works up to a value of £500 and in accordance with pre-agreed operating expenditure budgets and criteria.
• Review of Operating Budgets as required.
• Assist with Building Insurance arrangements.
• Assist with any ad-hoc requests from the Client.
• Assisting Lettings and Management department with any Asset related queries.
• Act as point of contact in the absence of the Client Asset Manager or the Operations Director.
• Any other duties as assigned by your Line Manager.

Who we're looking for

We want to find a self-starter with asset management experience who likes to work in a fast-paced world where they can take responsibility and get things done. They would have experience managing and evaluating operating budgets, reviewing portfolio reports, working directly with clients and portfolio day to day management.

• 12 months experience in a relevant role.
• A good standard of education with strong numeracy and literacy skills.
• The clear thinking and confidence to influence others and make sound business decisions.
• Experience in managing relationships with internal and external stakeholders.
• The kind of flexible, positive attitude that makes for excellent service and teamwork.
• The ability to communicate clearly and confidently in writing and verbally.
• Great, consistent attention to detail of the kind legal documents demand.
• A desire to develop astonishingly good customer service skills.
• The ability to manage their workload, prioritise tasks and use time productively.
• A natural capacity to use their initiative, solve problems and fix things.
• A willingness to learn and develop their skills and knowledge.