Title: People, Learning & Development Manager

Location: London

Salary: £45k - £50k

Benefits:

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.

We currently have a fantastic opportunity for a People, Learning & Development Manager to join us and take the lead in revolutionizing the development and implementation of the People Plan that supports current and future business growth and opportunities, in addition to creating a forward-thinking learning environment where employees can continuously develop to be their best. As a key industry leader with UK and Ireland-wide influence, as the People, Learning & Development Manager, you’ll have the unique opportunity to shape the direction and future, redefining a world-class people strategy in a world-class workplace,

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

• Work collaboratively with the Account Director.  Engage with colleagues on bi-weekly calls and monthly meetings to ensure consistent benefits, support and alignment for the teams. Facilitate any activities or initiatives on site with departments including but not exhaustive to:
• Employment Law
• Learning and Development
• Equity, Diversion and Inclusion
• Wellbeing and Mental Health
• Support and facilitate the annual performance management process
• Analyse annual engagement results and partner with leaders to create action planning to enhance engagement.  Develop and facilitate pulse surveys as required.
• Drive succession planning within the Management level and above, ensuring we have an internal pipeline of talent.
• Occasional nationwide travel will be required

CIPD qualification essential (or relevant experience levels)

Ability to interpret and analyse data, to ask informed questions and to translate this into strategic HR initiatives/people plans

Strong communication and relationship management skills

Proficiency in Microsoft XL and PowerPoint

Strong planning and organisational skills

You must demonstrate:

Knowledge and practical experience of people management processes and procedures including recruitment and selection, performance management, learning and development, remuneration and benefits, and employee relations

Strong generalist People/HR experience with strong commercial awareness.

Experience in a fast-paced environment, retail or hospitality preferred but not essential.

Strong employee relations knowledge and experience including reorganisations and harmonising terms and conditions.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.