Senior Infrastructure Consultant

City of London (Blackfriars / St. Paul's)

£80,000 - £110,000 per annum

Hybrid: 2-3 days office-based

Permanent, Full-Time

Our client is a boutique IT MSP seeking for an experienced Senior Infrastructure Consultant / Architect to work with their clients to architect, design and implement a broad array of IT solutions. This is a rewarding and varied customer-facing role in a small and friendly team, where you can experience the satisfaction of bringing your architectures and solutions to life.

What we're looking for:

• Solid grounding in all IT architectural concepts (inc. security, availability, recovery, backup, performance, scalability and monitoring) and infrastructure technologies (inc. on-premise, private cloud, public cloud IaaS, PaaS and SaaS).
• Expertise in any two of the following technologies: Compute & Storage (VMware, HyperV, Azure or AWS); Windows Server (inc. AD and GPO); Hosted Desktop (Citrix, RDS or Azure Virtual Desktop); or Messaging (Exchange or Exchange Online).
• Ability to apply past experience to quickly understand any system in detail.
• Ability to work well with others, including engineers with varying seniority and experience, treating others with respect and supporting their development.
• Excellent customer facing communication skills, verbal and written.
• Commercial awareness: Understand commercial boundaries and that “time is money”.
• Understanding of Total Cost of Ownership (TCO) including build and operational costs.
• Quality ethos with a desire to ensure all systems are secure, resilient and performant.
• Ability to architect and design fit-for-purpose solutions within constraints of time & cost.
• Able to maintain a strong sense of ownership for all deliverables.
• Visio, Word and Excel expert.

Qualifications

• Appropriate Microsoft, Azure, AWS, VMware etc. certifications will be highly regarded.

Technical Skills

Advanced knowledge of essential technologies:

• Microsoft Desktop OS (Windows 10 & 11)
• Active Directory (Users & Computers, GPO)
• Entra ID & MS 365 applications
• WSUS, EndPoint Manager (InTune)
• UC (Teams), Cloud PBX (Ring Central, 3CX, Cisco)
• AV (DSP, DANTE, Room Systems)

Intermediate knowledge of:

• Virtualisation (Citrix, ESXi and Hyper V)
• Deployment Services (WDS, SCCM)
• IPv4 Networks (DHCP, DNS, TCP, S/FTP, SMTP, NTP vLANs)
• Mac Desktop OS
• Mobile Devices (iOS, Android)
• Microsoft Server OS (2016/2019/2022)
• Structured Cabling (Patching, Cable Tracing, IDC)
• Backup Technology (Veeam)
• Storage systems (SAN)
• Scripting (PowerShell, Python)

Desirable Qualifications

• Microsoft Certified Associate (Microsoft Certified Associate - AZ801, AZ305 ))
• Network+ or CCNA

The Role

IT Consultation:

• Understand customers' existing IT solutions and infrastructure architectures.
• Collect, understand and document customer business and technical requirements.
• Determine solution options, fully analysing advantages and disadvantages from both technical and commercial angles.
• Document and present solution options and recommendations to senior non-technical customer audiences.

IT Architecture and Design:

• Document detailed IT architectures, high-level deigns (HLD) and low-level designs (LLD) for existing and new systems and for internal and customer-facing audiences. Carry out necessary research and testing to ensure architectures and designs are accurate and fit for purpose.

Implementation of IT infrastructure solutions:

• Create implementation, test and rollout plans, including Change Requests.
• Implement, test and launch solutions.
• Create maintenance plans and support documentation, implement monitoring, provide training and handover solutions to our clients customer operations teams.

3rd line support:

• Infrequent engagement with support tickets, during office hours only.

The Company

Our client is a small and fast-growing IT consultancy and managed services provider (MSP) based in the City of London.

They are a friendly, close-knit, and supportive team of professionals delivering support to small and medium-sized organisations. Their clients operate in financial services and other sectors that appreciate a level of expert advice, reliability of systems and quality support that is a cut above the average.

Benefits

Here's what they offer:

• Annual bonus linked to individual and company commercial performance.
• Overtime and/or TOIL at 1.5x during week and 2x during weekends.
• Flexible working location and hours (normally 2 days in the office per week).
• Health insurance for you and your family.
• Train season ticket loan scheme
• Employee benefits/perks system.
• Regular team social events.
• Pension scheme.
• Training and relevant ongoing certifications.
• Growth routes through to chief architect or management.
• Training and relevant ongoing certification.
• 25 days holiday + bank holidays.
• Cycle to Work Scheme.

Click apply, upload your CV, and answer 3 quick questions. Our client is look forward to hearing from you.