Quality Care Cover is an established provider of temporary healthcare professionals to NHS and Private healthcare establishments across the UK. Established in 2015, the business operates via government approved frameworks. The business now seeks to expand its offering to include complex care homecare provision including Personal, Nursing, Respite and Reablement care for all ages to include accommodation.

We now seek a versatile and highly experienced registered manager in the social care environment, one who is both passionate about care and is commercially driven to head up this division. You will be working closely with the Managing Director as both the Nominated Individual and the Registered Manager to promote the brand to authorities in order to grow a successful division and will have a good understanding of current market needs to help frame the brand’s service offerings.

The business is based in London and the SE10 area, but has a strong client focus on areas outside London. We therefore are not just after someone experienced in growing a division from inception, but also someone who understands the flexible approach needed to quickly establish a thriving care business in this day and age. Ability and willingness to travel to regions outside of London frequently is required at least for the short term whilst working to put robust and sustainable measures in place for the longer term.

KEY RESULT AREAS

1. To oversee the delivery of person-centred care and support services that promote independence, choice and dignity to empower people to live independently
2. To ensure delivery of a service that provides flexibility, reliability and continuity.
3. To ensure the service is appropriately covered with the right number of appropriately competent personnel.
4. Sourcing new clients via various marketing and business development technique with the support of the sales team.
5. Ensure new referrals are responded to in a timely manner in line with contractual timescales
6. Operate a service that ensures the Organisation’s duty of care to the service user and staff providing the service.
7. To ensure good communication and links with all stakeholders with regard to the provision of services including commissioners, service users, relatives and multi-disciplinary teams.
8. To liaise with other interdepartmental managers to ensure the office is adequately staffed to ensure the needs of care packages are well attended to.
9. Handle complaints regarding service promptly and in-line with the Organisation’s complaint policy
10. Being a Safeguarding point of contact
11. Being a point of contact for Regulatory bodies