Job Details:

Job Title: Property Executive

Contract duration: 3 months intial contract

Work mode: On-site(5 days a week)

Pay rate: PAYE

Job Description:

Creates reports to help in identifying deliver sales and service driving initiatives with Retailers and Tenants and support in making improvements in passenger experience. Some knowledge of the product range for each Retailer needed, making sure business partners are compliant on a day-to-day basis with range and general standards.
Identify and incorporate new opportunities, operational activities and work streams that maximise sales and service opportunities. Continually improve the operational excellence and service standards of our business partners to deliver excellent passenger experience in line with all Initiatives - through influencing managers to continually strive to improve results including but not limited to Quality Service Monitor, and operational activities that impact on safety
Focuses on Responsible with regards to compliance with company Security, Fire and Health & Safety compliance policies, ensuring safe working practices to minimise risk to self, work colleagues and customers. In particular focus on Property tenants safety. Produce preventative maintenance life safety asset reports and dashboard, ensuring Property buildings are compliant with statutory obligations.
Manages day to day logistics operations Supports Retail and Property to manage Back of House operations including working with the HCC Supplier to ensure deliveries are optimised and managed in a timely way, which doesn't impact negatively on Fire and H&S policies
Crisis management Actively participates in crisis management and assist in co-ordinating contingency planning as required, this may involve working flexibly in times of crisis. This is specific to maintaining service levels when in crisis situations
Ensure Business Partners support the delivery of environmental and sustainability standards as relevant to their brand, following any guidelines issued to them by Heathrow. Champion and support this in Retail and Property departments.
Ensuring communications and understanding of changes to HAL process and polices and assist with operationally setting up new business partners at Heathrow, being the first point of contact and acting as a conduit for all operational queries such as recruitment, ID process, stock management and deliveries. (This includes ensuring all databases are correct).
Coordinate the reporting of Property and Retail close calls using Safety reporting systemsGuidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy