Job Title: Temporary Customer Care Coordinator
Contract Type: Temporary (long term)

About the Role

We are recruiting a Temporary Customer Care Coordinator on behalf of a privately-owned residential developer known for delivering high-quality homes and exceptional customer service.

Key Responsibilities:

Be the first point of contact for homeowners, handling queries and concerns with professionalism and empathy.
Coordinate and schedule appointments for remedial works, liaising between customers and contractors.
Maintain accurate records of all customer interactions and monitor work progress.
Ensure timely and effective communication with customers and internal teams.
Track and report on customer care issues, identifying areas for improvement.

About You:

Proven experience in a customer service or coordination role, ideally within property, construction, or residential development but this is flexible.
Strong organizational and administrative skills with high attention to detail.
Excellent communication skills, both written and verbal.
Ability to manage multiple tasks and prioritize workload effectively.
Proficiency in Microsoft Office (Word, Excel, Outlook).
CRM experience is desirable but not essential.
A positive, solution-focused approach to problem-solving.

What's on Offer:

Competitive hourly rate/salary (DOE)
Immediate start with the potential for contract extension
Experience working with a respected residential developer
Supportive and dynamic working environment

Next Steps:

If you are a proactive, customer-focused professional looking for your next temporary role, we'd love to hear from you.

Please apply today