CRM & Database Executive Required in Southampton

Salary: £25,000
Working Hours: Monday to Friday, 08:30 - 17:30
Contract: Full-Time | PermanentOur Client, a reputable automotive group, is looking for a proactive and detail-oriented CRM & Database Executive to join their CRM and Contact Centre Team. Reporting directly to the CRM & Database Manager, you will play a pivotal role in ensuring the seamless operation of CRM systems and databases across the group.

What's in it for you as a CRM & Database Executive?
Competitive Salary: Starting at £25,000.
Work-Life Balance: Enjoy a Monday to Friday workweek with no weekend commitments.
Career Development: Opportunities to learn and grow within a supportive team environment.
Collaborative Culture: Work closely with various departments across the group, enhancing your skills and knowledge.Key Responsibilities as a CRM & Database Executive:
Database Management: Ensure the integrity, accuracy, and timeliness of marketing data, including handling data extractions, managing CRM issues, and maintaining compliance with GDPR.
Operational Support: Assist in the daily running of the CRM team, resolve customer complaints, and support the implementation of new customer journey processes.
Reporting & Analysis: Contribute to management reports, deliver data extracts for marketing campaigns, and monitor key performance metrics.
Team Coordination: Support team development through reviews, monitoring absence and holidays, and ensuring the smooth operation of the CRM team.What We're Looking For in a CRM & Database Executive:
Organizational Skills: Ability to plan, organize, and meet work deadlines efficiently.
Communication: Strong listening skills with the ability to provide clear advice and support.
Attention to Detail: A keen eye for accuracy in data management and reporting.
Adaptability: Capable of reacting positively to changes in the market and organizational structure.
Problem-Solving: Analytical mindset with the ability to research and find solutions to complex issues.Your Day-to-Day as a CRM & Database Executive:
Promote positive people relations across the group.
Travel to various dealerships to provide support and training.
Manage the marketing database and ensure data accuracy.
Liaise with third-party suppliers to enhance data management processes.
Fulfill marketing requests, including data extraction and HTML creation.If this CRM & Database Executive job interests you, and you would like to know more about it or other Automotive jobs in Hampshire, Sussex, East Sussex and Kent please contact Martin at Perfect Placement.

Applying from overseas? Please ensure you clearly explain your Right to work in UK Status within the body of your CV.

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