HR Assistant

Location - Peterborough, Stoke or Chesterfield.

What you'll be doing? 

Manage inbound HR queries through the HR automated ticketing system portal, ensuring SLAs are met and tasks are actioned efficiently and with accuracy.

Be responsible for all administration factors of the employee lifecycle, inclusive of but not restricted to;

New Starter offer, contracts & payroll processing

Refer a friend

Internal moves, changes and promotions

Flexible working changes inclusive of change of hours and working arrangements

Maternity, Paternity & Shared Parental Leave

Employee Relations letters

Holiday entitlement and calculations

Leaver processing and exit interviews

Reference requests

Work closely with ER and HR Business Partners, ensuring business and employee related matters are dealt with appropriately.

Creating and maintaining up to date HR files for all employees, in line with internal processes.

Managing all HR systems required for daily, weekly and monthly tasks.

To regularly review and make recommendations for improvements to HR processes.

To adhere to Company processes with regard to FCA compliance.

To provide ad hoc administrative support to the HR team.

Support with internal and external audits.

Ad hoc duties as and when required to support the team in meeting business requirements.

General queries.

What you'll need to be successful in the role? 

Previous experience in an HR function / a confidential environment, desirable.

Proven Track record in busy and complex administration role.

Able to work on own initiative, manage priorities in a fast paced environment.

Experience of working with HR systems.

Proficient in Word, Excel and PowerPoint