JOB TITLE: E-Commerce Specialist

Maidenhead based - 2 days per week on-site

REPORTS TO: Head of Sales

MAIN PURPOSE OF JOB

Reporting into the Head of Sales, your responsibilities will be to work closely with the sales team, especially the E-Commerce Manager, supporting the E-Com, Pharmacy & Grocery Channels.

You will also be required to work closely with supporting functions including Digital, Marketing, Shopper Marketing and Supply Chain.

MAIN RESPONSIBILITIES

• Supporting sales and growth targets within sales function
• Support the sales team with day to day tasks including but not limited to submitting promotions, analysing data, forecasting, budgeting trade spend, attending and contributing in internal meetings.
• The main account focus will be working on Amazon, learning dashboards, data sets and supporting the management of the account.
• Bridge the gap between other functions to help support 'one team' way of working.
• Attend external customer meetings when required.

ACCOUNTABILITIES

Account Management

• Support implementing accounts short term & long-term strategy/framework to achieving commercial targets across Amazon and other accounts.

Financial & Forecasting Responsibility

• Support account managers with monthly forecasting cycles

Marketing Support

• Support account managers to work with marketing team to align brand 360 activation with in-store activity.
• Works closely with digital managers to optimize digital traffic & conversion

Internal Business Support

• Support reporting weekly to the business on performance (i.e. overall targets, promotions, digital metrics) with clear recommendations.
• Maintain an impactful presence and be comfortable interacting regularly with senior level management both at Abbott Nutrition and Amazon and other relevant accounts.
• Involved in regional best practice sharing.

Additional List

• Supporting new product/range launches in customers working closely with marketing.
• Build strong relationships internally and with external customers
• Support reporting weekly to the business on performance (i.e. overall targets, promotions, digital metrics) with clear recommendations
• Support working with demand/supply teams to forecast ongoing product performance and ensure accuracy across all relevant accounts
• Supporting on growing ecommerce touchpoints
• Work with digital specialist to optimise digital webpages (i.e. product pages, brand store) to drive engagement and conversion to improve overall digital KPIs
• Support implementing strategies for all E-Com customers.
• Support maintaining a clear yearly roadmap for all accounts and ensure they are implemented on time
• Reporting weekly with clear recommendations to optimise plans

BACKGROUND/EDUCATION

Experience

• Degree educated with a keen passion for E-Commerce and Sales.
• Financial understanding i.e. P&Ls would be beneficial
• Experience of FMCG/pharmaceutical/healthcare industry or appropriate marketing/business sector is preferred.
• Evidence of achieving annual commercial targets
• Excellent cross-functional working experience
• A pro-active drive to learn and develop with the ambition to grow and progress in a company.
• Analytical skills
• A desire to learn

Education:

• Educated to degree level and/or equivalent qualification with relevant commercial experience.
• Competent use of Microsoft Office (Word, Excel, Powerpoint etc.).

Randstad Business Support is acting as an Employment Business in relation to this vacancy.