Red Recruitment is recruiting an Administrator in Nailsea to join our client, a joint venture company that manages all non-operational customer enquiries.

This is a full-time, temporary position and the hourly rate is £12.50 per hour.

You should have great communication skills and preferably have a background in customer service.

Benefits and Package for an Administrator:

• Salary: £12.50 per hour
• Hours: 37 hours per weekMonday - Thursday, 8.30am - 4.45pm and Friday 8.30am - 4.15pm
• Contract Type: Temporary
• Location: Nailsea
• Start date: ASAP
• Possibility to go permanent after 8 weeks based on performance

Key Responsibilities of an Administrator:

• Accurately and efficiently maintaining customer and billing details
• Replying to written, email and telephone queries
• Making financial and non-financial adjustments to accounts
• Providing first class customer service
• Raising operational and meter reading requests
• Supporting the team to achieve team and department SLA's
• Liaising with parent companies where necessary
• Working towards targets

Key Skills and Experience of an Administrator:

• Excellent written and communication skills is required
• A customer service background is preferred
• A positive and flexible can-do approach is required
• The ability to build rapport, tailoring communication to audience
• You should have the ability to use own initiative
• Excellent attention to detail in a high volume work environment is required
• The ability to work towards personal targets is essential

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)