Customer Support Associate - graduate

Job title: Customer Support Associate - graduate

Location: Central London

Salary: £30K basic (dep on exp) + bens

Firm: Tech start-up

New graduate Customer Support Associate vacancy! Are you an enthusiastic individual with previous customer support experience (phone based and via email)? Do you want to be a part of a growing tech start-up in the exciting property space? Then look no further as a leading tech company are looking for a new Customer Support Associate.

Our client is a well funded technology start-up with ambitious growth plans. They are urgently looking for a graduate (or graduate calibre) candidate for their Customer Support Associate job, with the aim of providing an amazing experience for all customers.

Customer Support Associate responsibilities:

· First point of contact for new and existing customers on the phone and via email

· Complete troubleshooting and escalate where necessary

· Handle customer queries and also be involved in creating content

· Identify patterns and continually look for ways to improve the way the team works

Customer Support Associate requirements:

· Exceptional written and verbal communication skills

· Graduate or graduate calibre with a strong all round academic record

· Previous customer support experience, gained on the phone and via email

· Experience of previously working for a start-up or a small technology/e-commerce company an advantage

Our client can offer the Customer Support Associate an excellent salary, good benefits, an outstanding company culture, supportive management, in-depth training and scope for long term career development.

Do you have a passion for engaging with customers? Do you have the ability to thrive in a fast-paced environment? If you are a confident, positive, highly-motivated graduate looking to make your mark in customer support within the tech industry - then APPLY NOW as you could be the next Customer Support Associate!