We are looking for a detail-orientated Installation Administrator to join our expanding team based in Swanwick, Southampton. This is a very varied role, managing the logistics of installing renewable products for our customers, whilst maintaining high levels of customer service.

The ideal candidate will be highly organised, have the ability to work to deadlines and be a team player.

About the Role

Produce quotations for renewable product installations
Coordinate and schedule installations, ensuring timely and efficient project completion
Liaise between customers, installation teams, and suppliers to ensure clear communication and adherence to project timelines
Manage project documentation, work orders, and installation plans
Process customer enquiries and provide information regarding installation processes, timelines, and system capabilities
Assist in resolving any installation-related issues and provide post-installation support to customers

Benefits

25 days annual leave in addition to bank holidays
Vitality private medical insurance and 24/7 GP access
Discounted gym memberships
Team building events
Training and development opportunities - we love to develop and promote from within!
Working environment - we have lovely, bright and modern office facilities including standing desks!

Essential Skills

Proven experience in an administrative role
Experience working in renewables or Solar would be an advantage
Excellent organisational and time-management skills
Strong communication skills, both verbal and written
Proficiency in Microsoft Office Suite and any relevant project management software
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Knowledge of solar energy systems and installation processes is preferred but not essential
A customer-focused mindset with strong problem-solving skills

About Company

Infinity Energy Services welcome a smarter, brighter, energy efficient future, supporting our domestic and commercial customers to make the transition from high energy consumption to improved efficiency, reducing their carbon footprint as quickly as possible.

We were founded in 2011 by Daniel Hanslip, our Managing Director, just as the solar revolution was starting. Since then we have focused on renewable energy systems and grown year on year ever since