This role provides a unique opportunity for an Accounts Manager to be part of a professional services industry. The successful candidate will be responsible for overseeing the accounting and finance department, ensuring the efficient management of all financial tasks.

Client Details

The organisation is a well-established entity within the professional services industry. Working a small professional team with proven expertise across accounts and taxation services.

Description

Our client is seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will have an accountancy background and AAT qualifications. They will be responsible for managing a client portfolio and liaising between clients and our accounts team, ensuring the timely delivery of accounts and VAT returns, as well as providing customer care and satisfaction. This role requires a proactive approach to ensure the very best delivery of our services to our clients, requiring strong communication with the accounts team and clients. The Account Manager will play a crucial role in representing our company's values and services to our clients.

Duties

• Develop and maintain strong relationships with clients to understand their needs and objectives.
• Maintain a good working relationship with our accounts team, ensuring the timely delivery of deadline-based tasks, such as accounts, VAT returns and Corporation Tax Returns.
• Communicate effectively with clients to provide updates, resolve issues, and ensure satisfaction with our services.
• Keep track of and control account activities and analyse performance metrics.
• Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements.
• Prepare and present reports on account status and delivery trends to senior management.
• Lead negotiations for contract renewals and new agreements, ensuring mutually beneficial outcomes.

Profile

Skills

• AAT/ACA or ACCA qualifications
• Proven experience in account management roles is essential.
• A good working knowledge of the Xero accounting software package.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
• Strong leadership qualities to inspire teamwork and drive results within the organisation.
• Proficiency in Salesforce or similar CRM software for managing client interactions and data analysis.
• Ability to analyse our accounts delivery trends and client feedback to the owner of the business, to allow strategic decisions to be made.
• A proactive mindset with a focus on achieving targets and enhancing customer experiences.

If you are passionate about building relationships and driving success in a growing, fast-paced environment, we encourage you to apply for this exciting opportunity as an Account Manager

Job Offer

• A competitive salary, ranging from £40,500 to £55,000 per year (DOE).
• A hybrid working model with a 4-day work week or 5 days a week.
• Opportunities for professional development and growth.
• A supportive and collaborative company culture.

This Accounts Manager role offers an excellent opportunity to join a respected organisation within the professional services industry. If you have the requisite skills and are ready to make your mark, we encourage you to apply.